You can return your order within a maximum period of 7 working days from receipt. We offer two types of service to make it as easy as possible for you to send us the products you wish to return.
To request a return, log into your account, enter the “MY ORDERS” section and select the order that includes the garment/s you wish to return.
To log into your account, CLICK HERE.
Standard method (€9.50): You will receive an explanatory e-mail including all of the necessary information. All you have to do is prepare the return package, print out the label of our courier and contact them directly to arrange a pick-up time that is convenient for you.
Premium method (€10.50): You will receive an explanatory e-mail including all of the necessary information. All you have to do is prepare the return package and wait for our courier to pick it up at your home or at the address you will have previously provided. Our courier will pick up the package from the address you provide within 24 hours (working days only).
Once our warehouse receives your returned package, we will refund your money using the same method you used for payment, after discounting any relevant return costs.