Conditions of use


This website is managed by the company Pepe Jeans London Limited (hereinafter, the Company), with registered office at 14 Soho Square, London, England W1D 3QG, inscription number 2640488 and Taxpayer ID Code GB668307412.

In case of doubt regarding these Conditions, you may get in touch with us through our Customer Services, by sending an email to, or calling 0044 20 70 78 35 13 within our opening hours (from Monday to Friday: from 8 a.m. to 5 p.m., except for national bank holidays in Spain*) .


The purpose of these Conditions (hereinafter, Legal Notice) is to regulate the use of this Website which the Company publishes on this URL.

The use of this website on behalf of a third party grants it the condition of User and involves the full acceptance on behalf of that User of all the conditions included in this Legal Notice.

The Company can offer through the Website, services or products that may be subject to their own particular conditions, depending on each case, which may replace, complete and/or modify this Legal Notice. The User will be informed about the latter in each specific case.


The User agrees to use the Website, its contents and services in compliance with the Law, this Legal Notice, proper conduct and public order. Likewise, the User agrees to not use the Website with illicit purposes or effects, or that go against the content of this Legal Notice, harming the interests or rights of third parties, or in any other manner that may damage, disable or deteriorate the Website, or avoid an ordinary use of the Website on behalf of other Users.

Likewise, the User expressly agrees to not destroy, alter, disable or damage, in any other manner, the data, programmes or electronic documents that are on the Company’s Website.

The User agrees not to hinder the access of other users to the access service by means of the mass consumption of the computer resources by means of which the Company provides the service, as well as not to carry out actions that damage, interrupt or generate errors on those systems.

The User agrees not to introduce programmes, viruses, macros, applets, ActiveX controls or any other logical device or sequence of characters that may cause or be susceptible of causing any sort of alteration to the computer systems of the Company or third parties.


All the contents of the Website (including, but not limited to, the graphic design, source code, logos, texts, charts, illustrations, photos and other elements that appear on the Website), as well as brand names, trademarks or distinctive signs of any sort contained on the Website, are protected by the Law.
The Company does not grant any sort of license or authorisation of personal use to the User regarding his/her intellectual and industrial property rights or with regards to any other right related to the Website and the services and products offered on the latter.
The User acknowledges and agrees that all copyrights, trademarks and any other intellectual property rights on materials or contents that are provided as part of the Website belong to us or to whoever granted us the license for their use, and likewise acknowledges that the reproduction, distribution, commercialisation, transformation and in general, any other form of operation, by means of any procedure, of all or part of the Website’s contents, is a breach of the intellectual and/or industrial property rights of Pepe Jeans or of the owner of the latter.


5.1. Responsibility for the use of the Website

The User is the only party responsible for the infringements that he/she may carry out or for the damages that he/she may cause due to the use of the Website, exonerating the Company, its partners, group companies, collaborators, employees and representatives from any responsibility that result from the User’s actions.

The Company will make all the efforts and use all the reasonable resources to provide up-to-date and trustworthy information on the Website, however, the Company does not guarantee the absence of errors, possible inaccuracies and/or omissions in any of the contents accessible through this Website.

The User is the only party responsible for any judicial or extrajudicial claim or legal action filed by a third party against the Company based on the use of the Website on behalf of the User. If applicable, the User will assume the costs, expenses and compensations charged to the Company due to the claims or legal actions in question.

5.2. Responsibility for the Website’s operation

The Company is exempt from any responsibility that may arise from interferences, omissions, interruptions, computer viruses, telephone failures or disconnections in the operation of the electronic system, due to causes beyond the Company’s control.

Likewise, the Company is also exempt from any responsibility that may arise due to delays or blockings in the operation of this electronic system caused by deficiencies or overloads on telephone lines or on the Internet, as well as from the damages caused by third parties by means of illegitimate interferences beyond the Company’s control.

The company is authorised to provisionally cancel, and without any prior notice, the accessibility to the Website due to maintenance, repair, update or improvement operations.


Regardless of the statements made on each one of the Website’s forms, when the User provides his/her personal details he/she is expressly authorising the company indicated on those forms to treat the Personal Details for the purposes indicated on the latter.

The User or his/her representative may exercise his/her rights of access, rectification, cancellation or objection by means of his/her own customer account or sending an email to


7.1.- What is a cookie?

A cookie is a small amount of information that the Website transfers to your computer or device for identification purposes, in order to gather information on your visits. Thus, we can improve your experience on our Website.

The cookies stored on your computer or device when you access our website are directly configured by the Company or on behalf of the Company.

The information collected through the cookies is gathered so as to not identify anybody. The Company does not associate the data collected through the cookies with any personal information of our customers from any other source.

7.2.- What are cookies used for?

7.2.a) If you are a visitor
In this case, cookies are not necessary to visit our Website. We will only use the cookies for statistical purposes (the so-called click trail data). This information allows us to understand the preferences of our visitors and to improve their user experience.

7.2.b) If you are registered customer or you are starting a purchase process by means of our online shop

In this case, the use of cookies is necessary for your registration, your access to your customer account or to carry out purchases.

7.3 How can I disable cookies?

You can always indicate your browser “to not accept cookies” or install a complement to disable cookies on your browser. However, you should know that in this case you may not be able to register, access your account or carry out purchases.

We will now tell you how to disable cookies in the case of the most common browsers:

• Microsoft Internet Explorer:

1. Choose from the menu the “Tools” option and “Internet Options”
2. Click on the tab named “privacy”
3. Choose the appropriate configuration

• Mozilla Firefox:

1. Choose the “Tools” option from the menu and then “Internet Options”
2. Click on the tab named “privacy”
3. Search for the “cookie” menu and choose the corresponding options

• Opera 6.0 and others:

1. Chose the “Files” menu > “Preferences”
2. Privacy


The Company agrees to fulfil its obligation to keep secrecy regarding personal details and its duty to keep them in a confidential manner, and will adopt the measures necessary to avoid their alteration, loss, unauthorised treatment or access, considering the technological situation at each moment.

In any case, we remind you that whenever you provide personal information on the Internet, there are risks beyond our control. Remember that in many cases the safety of your details depends on how you use the Internet. It is important that you are aware of the need to use safe passwords, to not provide details of your accounts to friends or third parties, etc.


The Company reserves the right to modify, develop or update the Legal Notice of this Website, at any moment and without prior notification. The User will be automatically obliged by the Legal Notice in force at the moment of accessing the Website; therefore, he/she must read the Legal Notice periodically.

*Spanish bank holidays in which there will be no Customer Attention Service (2015): January 1st 2015, January 6th 2015, April 3rd 2015, May 1st 2015, October 12th 2015, December 8th 2015, December 25th 2015.