BUY IN PEPE JEANS ONLINE SHOP
The Pepe Jeans online shop discounts are not always applicable in retail shops.
HOW CAN I PAY?
1) Cards: Visa, Visa Electron, Maestro, MasterCard, American Express
Prices :The prices can change from one country to another and will be in the local currency .
Local taxes are included in the prices.
Those prices can change at any moment, but won’t affect the orders that have already been realized.
HOW LONG TO RECEIVE MY ORDER? WHAT ARE THE COSTS?
Between 72h and 96h if you choose the standard service
• Cost: 5,50£
• Free delivery when the amount of the order is equal or superior to 140£
48h (working day) if you choose the Express service (When the order is created before 1 p.m)
When choosing your delivery address, please keep in mind that the delivery will be done during working hours.
We would also ask you to give us a phone number during the creation of your order to allow our carrier to call you in case of any issue.
If you don’t receive your order in the estimated time or if you have any doubts please contact us through our customer service form ,
HOW CAN I BE REFUNDED?
FAULTS OR DEFECTS
If your order has a fault or defect, please contact our Customer Service team.
We will collect the defective product from the address and at a time that best suit you and we will refund the cost of the product, as well as any delivery costs you may have incurred.
Pepe Jeans will cover the cost of returning and collecting the faulty product.
HOW CAN I CHANGE AN ORDER?
If you wish to receive the article in another color or size, you will have to ask for the refund of the article received first and then create a new order in our online shop.